SHIPPING

AUSTRALIAN SHIPPING

Standard: FREE. We ship standard parcels via the Australia Post standard service. Standard delivery in Australia is within 2-3 business days and 4-5 business days for WA. This can vary slightly depending on your location and due to COVID-19 delays, so we appreciate your patience. 

Express: $20 Australia wide. Delivered via Australia Post Express Post. Delivery is usually 2 business days within the express post network (Australian capital cities, major metro areas + Perth CBD only) which covers 80% of Australian addresses. However, this can be longer during busy periods (eg. Christmas + COVID 19). Please click here to check whether your location is within the Express Post network. Express postage to regional and remote areas outside the express post network may be 3-5 business days. Please note Australia Post has temporarily suspended its Express Post guarantee due to COVID 19. 

INTERNATIONAL SHIPPING

New Zealand Standard: Free. Sent via Australia Post International, delivered in approximately 8-12 business days.

New Zealand Express: $30 AUD. Sent via Australia Post International Express, delivered in approximately 3-8 business days.

International: $50 AUD. Sent via Australia Post International, delivered in approximately 20 business days depending on your region and pending customs.

International customers, please note your bags are coming from our Australian warehouse so we appreciate your patience. Please note all shipping services are experiencing delays due to COVID-19.

INTERNATIONAL DUTIES

Customers outside Australia may need to pay import duties according to their own country's tax laws. Please check with your local postal service whether an item shipped form Australia is liable for taxes or duties in your country.

DISPATCH

Orders are packed every day Monday to Friday, excluding Public Holidays. Please place your order before 8am AEST to ensure same day shipping.

CONFIRMATION + TRACKING

A shipping confirmation email from VESTIRSI with your unique tracking number will be sent once your order is dispatched which will enable you to track your order if you would like to see its progress or ETA. You will also be sent a tracking email from Australia Post.

You will be required to sign for your delivery. VESTIRSI cannot be held liable for any lost or stolen packages.

If you have not received your items within 5 business days (Australian orders) or 7 days (International orders) please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.