Please note all purchases of "Slightly Imperfect" items are final sale, and there are no exchanges, returns or refunds on these items unless the bag is faulty. Cosmetic imperfections described are not  considered faults.

This includes any cases where the customer feels the imperfection on the "Slightly Imperfect" bag is different or worse than the examples provided in the pictures. We endeavour to display a wide range of imperfections on the product pages but are unable to photograph every bag and photograph every type of imperfection.

By purchasing a Slightly Imperfect product, the customer acknowledges that it has minor cosmetic imperfections. These are defects drawn to the customer’s attention before purchase for the purposes of the Australian Consumer Law, and are not grounds for a refund or replacement.

You can find our full returns policy here.

All Slightly Imperfect bags are pre-packed to ensure orders are dispatched as efficiently as possible. Due to the high volume of orders during our sale, we're unable to provide individual photos.

For reference, each product page includes an ‘Imperfections’ section with images and descriptions of possible variations.

Our Slightly Imperfect bags may feature minor cosmetic imperfections, such as small marks, variations in leather texture or subtle stitching irregularities.

Each product page includes an ‘Imperfections’ section with images and descriptions of the possible variations.

These imperfections are purely cosmetic and do not affect the quality, functionality or longevity of your bag.

No. Once our Slightly Imperfect styles sell out, they won't be restocked. 

With limited quantities available and styles selling out each year, we recommend securing your favourites while you can.

Please note, welcome code discounts are not applicable to sale items.