Privacy Policy

PRIVACY POLICY

In this Privacy Policy, “VESTIRSI”, “we”, “us” or “our” means VESTIRSI PTY LTD (ABN 94 637 967 625).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit or make a purchase from www.shopvestirsi.com (the “Website”), subscribe to our marketing communications, or otherwise interact with us.

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms & Conditions.

INFORMATION WE COLLECT

We may collect personal information including:

  • your name;
  • billing and shipping address;
  • phone number;
  • email address;
  • payment information;
  • order history;
  • correspondence with our customer care team;
  • information you provide when subscribing to our email or SMS marketing;
  • technical information relating to your device, browser and interaction with our Website.

We collect personal information when you:

  • place an order;
  • create an account;
  • subscribe to our newsletter or SMS marketing;
  • contact our customer service team;
  • enter competitions, promotions or surveys;
  • browse or interact with our Website.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • process and fulfil your orders;
  • provide customer service and support;
  • communicate with you regarding your order or account;
  • send marketing communications, promotions and product updates;
  • personalise your shopping experience;
  • improve our Website, products and services;
  • detect and prevent fraudulent transactions or misuse of our Website;
  • comply with legal obligations.

You may unsubscribe from marketing emails or SMS communications at any time using the unsubscribe link provided in our communications or by contacting us directly.

THIRD PARTY SERVICE PROVIDERS

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services. These may include:

  • payment gateways and payment processors;
  • shipping, fulfilment and logistics providers;
  • email and SMS marketing platforms;
  • customer support providers;
  • website hosting and technology providers;
  • analytics and advertising partners;
  • fraud prevention and security providers.

We may also use trusted third-party technology providers, software platforms and automated tools to assist in operating our business, including customer service, communications, analytics, fraud prevention and operational support. In providing these services, limited customer information may be processed by these providers on our behalf. We take reasonable steps to ensure such providers handle personal information securely and in accordance with applicable privacy laws.

We do not sell your personal information to third parties.

OVERSEAS DISCLOSURE

Some of our third-party service providers may store or process personal information outside Australia, including in the United States, Europe and other jurisdictions where our providers operate. By using our Website, you acknowledge that your information may be transferred, stored or processed overseas.

COOKIES AND ANALYTICS

Our Website uses cookies and similar technologies to improve your browsing experience and better understand how customers interact with our Website.

Cookies may be used to:

  • remember your preferences;
  • maintain your shopping cart;
  • recognise returning visitors;
  • analyse Website traffic and performance;
  • personalise content and advertising.

You can choose to disable cookies through your browser settings, however some parts of the Website may not function correctly if cookies are disabled.

We may also use third-party analytics and advertising services, including platforms that collect information about your interaction with our Website and advertisements.

DATA SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

ACCESS AND CORRECTION

You may request access to the personal information we hold about you and request corrections if that information is inaccurate or outdated.

To make a request, please contact us using the details below.

THIRD PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements or services. Any updates will be published on this page and become effective immediately upon posting.

CONTACT US

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

VESTIRSI PTY LTD
ABN 94 637 967 625
hello@shopvestirsi.com
www.shopvestirsi.com