Australia orders are shipped via Australia Post Express and take 1-3 business days. Regional/remote areas please allow additional time.

International orders are shipped via DHL Express. Please allow:

NZ: 1-2 business days

USA: 2-4 business days

UK + Europe: 2-4 business days

Asia Pacific: 1-3 business days

Orders are dispatched from our warehouse in Brisbane, Australia every day excluding weekends and Public Holidays. Please place your order before 12noon AEST to ensure same day shipping.

Our bags are dispatched daily from our warehouse in Brisbane, Australia. You can find out more about shipping and dispatch here

We ship worldwide but are unable to ship to Russia or China.

Once your order is complete, you'll be emailed a shipping notification email from us with a link to track your order.

Yes, all orders are sent with duties and taxes paid, so no outstanding charges will be incurred by the customer upon delivery.

Yes. To arrange an exchange please contact us at hello@shopvestirsi.com within 30 days of your bag arriving to you. 

Please note all Sale and "Slightly Imperfect" orders are final and not able to be refunded or exchanged. 

You can read our full returns policy here.

We are pleased to offer free returns. Please email our customer service team at hello@shopvestirsi.com to arrange a returns label.

Our bags are all handmade in Italy from Italian Leather.

Leather is our material of choice due to its timeless quality and its durable, flexible and long lasting nature. However, as with all purchases, we encourage you to do your own research and invest in pieces that align with your personal values.

A good quality leather protector or conditioner can help extend the life of your bag. We suggest visiting a leather goods repair store to find the most suitable product to protect, condition and clean your bag.

For suede bags, we highly recommend treating your bag with a suede protector to minimise the chance of colour transfer.

Always test any protector, cleaner or conditioner product on an inconspicuous part of your item before applying it to the entire bag.

Our VESTIRSI Italian Suede Leather is exceptionally soft and delicate, with a luxurious velvety touch. As a natural material, small imperfections like veins are inherent to its character, adding to its unique beauty. The natural variation in colour between hides is a cherished aspect of this leather.

 While we've taken great care to colour-fix our suede to minimize colour transfer, it's important to note that this cannot be entirely prevented due to the nature of the material. Suede demands slightly more attention than traditional leathers. To safeguard against water damage, we recommend applying a protective spray coat after conducting a patch test on an inconspicuous area.

 To clean your Sienna bag, gently brush the surface with a suede brush, followed by a softer brush for a smooth finish. Avoid excessive rubbing, as this can cause damage. For stubborn stains, a suede eraser can be helpful. If exposed to water, blot the area immediately with a dry cloth. When not in use, store your VESTIRSI product in its original dustbag.

To enquire about becoming a stockist, please contact hello@shopvestirsi.com 

When you sign up to become a VIP you'll be emailed a welcome discount code. If you can't find your code in your inbox please check your junk folder. If it isn't there, please contact us at hello@shopvestirsi.com

If you would like to become a VIP, you can join here.

If your code expired before you had a chance to use it please contact us at hello@shopvestirsi.com

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We take your privacy very seriously and will always respect it.

You can read our privacy policy here