Shipping & Delivery
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We offer free express shipping via Australia Post Express and DHL Express International. For more information on shipping, please see our shipping policy here
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Australia orders are shipped via Australia Post Express and take 1-3 business days. Regional/remote areas please allow additional time.
International orders are shipped via DHL Express. Please allow:
NZ: 1-2 business days
USA: 2-4 business days
UK + Europe: 2-4 business days
Asia Pacific: 1-3 business days
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Orders are dispatched from our warehouse in Brisbane, Australia every day excluding weekends and Public Holidays. Please place your order before 12noon AEST to ensure same day shipping.
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Our bags are dispatched daily from our warehouse in Brisbane, Australia. You can find out more about shipping and dispatch here
We ship worldwide but are unable to ship to Russia or China.
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Once your order is complete, you'll be emailed a shipping notification email from us with a link to track your order.
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Yes, all orders are sent with duties and taxes paid, so no outstanding charges will be incurred by the customer upon delivery.
Returns & Refunds
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All full priced items can be returned to us for a refund or exchange. Please contact us at at hello@shopvestirsi.com within 30 days of your bag arriving to you to arrange your refund or exchnage.
Please note we are unable to process refunds for Slightly Imperfect items or items bought on sale, so please choose carefully.
Please see more information here
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Yes. To arrange an exchange please contact us at hello@shopvestirsi.com within 30 days of your bag arriving to you.
Please note all Sale and "Slightly Imperfect" orders are final and not able to be refunded or exchanged.
You can read our full returns policy here.
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We are pleased to offer free returns. Please email our customer service team at hello@shopvestirsi.com to arrange a returns label.
Our Bags + leather
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All VESTIRSI products are made in Italy, the birth place of the world's finest leather.
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Our bags are all handmade in Italy from Italian Leather.
Leather is our material of choice due to its timeless quality and its durable, flexible and long lasting nature. However, as with all purchases, we encourage you to do your own research and invest in pieces that align with your personal values.
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A good quality leather protector or conditioner can help extend the life of your bag. We suggest visiting a leather goods repair store to find the most suitable product to protect, condition and clean your bag.
For suede bags, we highly recommend treating your bag with a suede protector to minimise the chance of colour transfer.
Always test any protector, cleaner or conditioner product on an inconspicuous part of your item before applying it to the entire bag.
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Our VESTIRSI Italian Suede Leather is exceptionally soft and delicate, with a luxurious velvety touch. As a natural material, small imperfections like veins are inherent to its character, adding to its unique beauty. The natural variation in colour between hides is a cherished aspect of this leather.
While we've taken great care to colour-fix our suede to minimize colour transfer, it's important to note that this cannot be entirely prevented due to the nature of the material. Suede demands slightly more attention than traditional leathers. To safeguard against water damage, we recommend applying a protective spray coat after conducting a patch test on an inconspicuous area.
To clean your Sienna bag, gently brush the surface with a suede brush, followed by a softer brush for a smooth finish. Avoid excessive rubbing, as this can cause damage. For stubborn stains, a suede eraser can be helpful. If exposed to water, blot the area immediately with a dry cloth. When not in use, store your VESTIRSI product in its original dustbag.
Stockists
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We do have bags in selected boutiques across Australia and NZ.
No store carries the entire VESTIRSI range, so please call the store if you are after a particular bag. For a full list of boutiques, please click here
To enquire about becoming a stockist, please contact hello@shopvestirsi.com
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To enquire about becoming a stockist, please contact hello@shopvestirsi.com
VESTIRSI VIPs
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Become a VESTIRSI VIP to receive first access to new launches and sales before anyone else. You'll also receive the opportunity to pre-order new products that are made in small batches and get the first access to slightly imperfect products when they become available. When you sign up, you'll also receive a discount off your first order. Join here.
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When you sign up to become a VIP you'll be emailed a welcome discount code. If you can't find your code in your inbox please check your junk folder. If it isn't there, please contact us at hello@shopvestirsi.com
If you would like to become a VIP, you can join here.
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If your code expired before you had a chance to use it please contact us at hello@shopvestirsi.com
Payments & Safety
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We accept payments from PayPal, AfterPay and all major credit card companies including Visa, Mastercard, and American Express.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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We take your privacy very seriously and will always respect it.
You can read our privacy policy here