Returns + Refunds
All orders processed online constitute an agreement to the below policies, terms and conditions:
RETURNS + EXCHANGES
To return your full priced bag, accessory or jewellery piece for a refund please submit a refund request to firstname.lastname@example.org
Please note due to hygiene reasons all earring sales are final and are not able to be returned.
If more than 14 days have passed since you received your order, unfortunately we are unable to offer process your return. (This will be extended to 30 days over the Christmas gifting period for bags purchased during November and December.)
Please note the cost of returning the item back to our warehouse is the responsibility of the customer.
Please note VESTIRSI not liable for packages lost in the post so we suggest returning your bag back to us via registered post.
Once your item arrives back to our warehouse, please allow up to 7 business days for your refund or exchange to be processed.
You will receive an email from us when your refund or exchange has been processed.
For refunds, funds should appear in your bank account/credit card within 5-10 business days of being processed. Funds will be returned to the original form of payment.
RETURNS ON SALE ITEMS
Please note all purchases of Sale items are final and there are no exchanges, returns or refunds on these items for any reason.
This includes items bought during "Black Friday Sale", "Flash Sale" or "End of Season Sale"
RETURNS ON SLIGHTLY IMPERFECT CLEARANCE ITEMS
Please note all purchases of Seconds and "Slightly Imperfects" are final and there are no exchanges, returns or refunds on these items for any reason.
This includes any cases where the customer feels the imperfection on the "Slightly Imperfect" bag is different or worse to the examples provided in the pictures. We endeavour to display a wide range of imperfections on the product pages but are unable to photograph every bag and photograph every type of imperfection.
Gift cards are valid for 365 days. Gift cards are non-refundable. Gift cards cannot be used to purchase another gift card.
For any other questions please contact as at email@example.com