Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Your order

Of course. once your order is complete, you'll be emailed a shipping notification email from us with a link to track your order.

We ship all orders from our Melbourne warehouse via Australia Post. Their general guidelines are as follows:


VIC: Standard: 2-4 business days. Express: 1-2 business days. 

NSW, ACT, QLD, SA, TAS: Standard: 2-5 business days. Express: 2-3 business days. 

WA: Standard: 3-9 business days. Express: 2-3 business days. 

NT: Standard: 4-7 business days. Express: 3-5 business days. 


NZ: Standard: 7-12 business days. Express: 5-8 business days.

UK: Standard: 12-22 business days.

US: Standard: 10-18 business days.

For more information, please click here

To see other countries, please click here

Yes. Do to the value of the packages, all packages are "signature upon delivery." If you are not home to sign for your delivery, a note will be left for you and your order will be taken to your local post office for collection.


We offer free AU, US and NZ shipping on any purchase. (No minimum spend required.)

Express shipping is $20 Australia wide ($25 for NZ) and can be selected at check out.

For international shipping rates, and more info on shipping, please see our shipping page here

Orders are packed at our Melbourne warehouse every day Monday to Friday, excluding Public Holidays. Please place your order before 8am AEST to ensure same day shipping.

We ship to AUS, NZ, USA. For all other countries, please shop via Wolf + Badger.

Returns + Exchanges

Yes. Please just email us within 14 days of it arriving to you. Please see more info here

Yes. Please just email us within 14 days of it arriving to you. Please see more info here.

While we take the upmost care in the production, handling and shipping of our VESTIRSI bags, if we’ve made a mistake or there is a problem with your bag, please email us at and let us know as soon as possible so we can fix it for you.

Our Bags + Leather

Of course. Please email us at and we'll be happy to answer your questions, provide extra images and do whatever we can to help you decide on the best bag for you.

This depends on the size of your laptop, so we have created a chart here where you can see what popular laptop sizes (and ipads) fit in which of our bags.

All VESTIRSI products are made in Italy, the birth place of the world's finest leather.

Our bags are all handmade in Italy from Italian Leather.

Leather is our material of choice due to its timeless quality and its durable, flexible and long lasting nature. However, as with all purchases, we encourage you to do your own research and invest in pieces that align with your personal values.

Our leather is pre-treated so you don't need to add a leather protector to keep it in good condition. However, if you would like to take the extra precaution, you can use a leather protector which can help extend the life of your bag. We suggest visiting a leather goods repair store (or shoe repairer) to find the most suitable product to protect, condition and clean your bag. Always test any protector, cleaner or conditioner product on an inconspicuous part of your item before applying it to the entire bag.

Nothing can completely prevent scuffs and scratches on leather goods but we have added a fine anti-scratch layer to the surface of our bags to help minimise marks and scratches. However, if you are particularly concerned about scratches and marks please note that in general pebbled leather will hide marks and scratches better than smooth leather.

We recommend storing your VESTIRSI leather items in their VESTIRSI dust bag when not in use. Never store any leather items in plastic and always store them in a cool, dry place away from heat.


Become a VESTIRSI VIP to receive first access to new launches, before anyone else. You'll also receive the opportunity to pre-order new products that are made in small batches and get the first access to slightly imperfect products when they become available. When you sign up, you'll also receive $10 of your first order. Join here.

When you sign up to become a VIP, you'll be emailed a discount code for $10 of your first order. If you can't find your code in your inbox, please check your junk folder. If it isn't there, please contact us at

If you would like to become a VIP, you can join here.

When you sign up to become a VIP, you'll be emailed a discount code for $10 of your first order. You discount code will expire after 30 days, so if your code expires before you've had a chance to purchase, please contact us at

If you would like to become a VIP, you can join here.

Sales + Seconds

Yes, you can shop our End Of Season Sale items here. 

You can shop our range of "Slightly Imperfect" products you can browse here.

When our bags arrive from Italy they are put through rigorous quality control inspections. However, as leather is a natural product, there are sometimes minor imperfections in the leather of these bags, which has led us to create a SLIGHTLY IMPERFECT collection. 

Shipping bags from Italy to Australia also means sometimes there can be minor damage caused in freight, leaving marks on the leather. These bags have also been added to the SLIGHTLY IMPERFECT collection. 

All the bags in the SLIGHTLY IMPERFECT collection are all still handmade in Italy from Italian leather, brand new and structurally sound. They simply have minor imperfections, so have been discounted accordingly. 

The specific imperfections have been photographed and detailed in the product descriptions.

Please see images for examples of the minor imperfections. Please contact us should you require more information.

You can browse the SLIGHTLY IMPERFECT range here

Please note there are no returns or exchanges on SLIGHTLY IMPERFECT products.

Gift Wrap

Every order is packed and shipped with complimentary gift wrapping, which includes a luxury cotton dust bag wrapped in black tissue in our custom black VESTIRSI gift box.

Charitable Donations

We are proud to donate 10% of net profit from every purchase to support women's mental health charities.

Our partner charity is Liptember. Liptember was created in 2010 by Luke Morris, a young Aussie who saw the gap for a charitable initiative that would support women’s mental health and have a little fun along the way. Liptember is dedicated to raising funds and awareness for women's mental health, harnessing the true potential of the collective, encouraging and inspiring people to listen, share, and learn. Helping start the conversation off, by popping a little colour on; individuals are encouraged to register online and seek sponsorship from family, friends and co-workers for committing to wear the lippy throughout September.

Funds raised by Liptember are donated to the Centre for Women’s Mental Health, Lifeline, Batyr, RUOK?, The Jean Hailes Foundation and The Pretty Foundation. Over the past 9 years Liptember has raised over $5 million dollars for these partner charities.

Why women's mental health? 1 in 3 Australian women will experience depression or anxiety in their lifetime. Women’s mental health issues are therefore one of the more prevalent issues facing the modern woman, yet are so often swept under the rug. Therefore, we are great advocates for the work Liptember and other charities do to remove stigma and open up the conversation around mental health.


We do have bags in selected boutiques across Australia and NZ.

No store carries the entire VESTIRSI range, so please call the store if you are after a particular bag. For a full list of boutiques, please click here 

To enquire about becoming a stockist, please contact: 

To enquire about becoming a stockist, please contact: 

Contact Us


For customers service and general enquiries please contact 


For retail and wholesale enquiries please contact 


For PR and media enquiries please contact 

We will endeavour to get back to all enquiries within 12-24 hours.

Thank you in advance for your patience.

Privacy Policy

We take your privacy very seriously and will always respect it.

You can read our privacy policy here